We are a fast growing Independent Insurance Agency located on the border of Monmouth and Ocean Counties. We view our Customer Service Representatives as a crucial part of our agency mission to deliver the best customer experience possible. The ideal candidate will be social, task driven, organized, and a problem solver. Normal duties of this role include and are not limited to:
-Answering agency phones.
-Processing client requests.
-Answering clients questions in regards to their policies.
-Being able to work and notate within our Agency Management System.
Skills
- Proven customer support experience or experience as a client service representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school degree
- Must carry a NJ Property & Casualty insurance producer license
Job Type: Full-time
Pay: Starts at $45,000.00 per year base with commission paid upon accepted timeframe.
Benefits:
- 401(k) matching
- Paid time off
Shift:
Experience:
- Insurance: 1 year (Preferred)
License/Certification:
- Property & Casualty License (Required)
Work Location: In person
